Comments on: Welcome New Clips/MacHeist Users!

By: Sanook

Sanook — Wed, 31 Mar 2010 07:40:27 +0000

Ram sticks at 250MB, but that is because I reduced the number of clips down to 20. There is probably a memory problem here, but maybe not – it just keeps the clips in RAM, so the more you have (and the bigger the clip), the more RAM is used. Good for speed of use, not so good otherwise. Abbreviations worked the very first launch, never after that…sigh. A bit rough around the edges for a 1.5 product. Hope for a 1.6 release that fixes the bugs.

By: David

David — Tue, 30 Mar 2010 18:52:21 +0000

Hi,

I received the app with the macheist bundle but just tried it now, I tought it could replace the quicksilver triggers I had, but I just noticed that it consumes a lot of RAM. Actually really too much for a daily basis. Just copied 5 links, and I’m already at 700M memory usage. I saw here that I’m not the only one. I will test it later after an update becomes available …

By: Nixta

Nixta — Tue, 30 Mar 2010 14:08:37 +0000

Hey, Conceited is an understatement. Come on. At least let us know you’re not just punching the clown in the corner and are making some progress on fixing these issues?

By: Henrik

Henrik — Mon, 29 Mar 2010 14:43:29 +0000

I’ve got big troubles with Clips. Nothing seems to happen so I guess I’ll look at it this way:

Conceited Software, for some reason, wanted some cash and decided that a bundle would be a good idea, quickly boosting their pockets. Then, just as swift, disappear from the face of the planet.

I wish MacHeist would hold back whatever money Conceited would get from the bundle and perhaps throw that to the different charities instead.

Crap-crap-crappeli-crap-crap!

There, got it out of my system, so back to work!

By: Paul

Paul — Fri, 26 Mar 2010 05:00:46 +0000

I submitted a support request a week ago. No response. Is anyone there? Has anyone gotten the icon to appear in 10.6.2?

By: Keith

Keith — Tue, 23 Mar 2010 00:10:51 +0000

I got Clips as part of the recent MacHeist bundle and I had high hopes for it, but it has fallen short. I’m very unimpressed with the memory hog issue. No clipboard manager should ever take up that much memory. I think they’ve spent to much time on bells and whistles than on delivering a solid product. I don’t really care is every app and space has it’s clips sorted, I’ll sort them myself. And different ways to view your clips, with the spinning wheel thing or loosely laying around the desktop when you invoke the Board are all unnecessary! And when I use the menu bar icon to look at my clips, the clips aren’t labeled what I actually copied, they are labeled like “Conceited Blog>Blog Archive>Welcome New Clips/MacHeist”, I can’t make sense of that, how about labeling it as just what I copied. And why do we need a Panel, a Board and a Organizer? How about one solid way to view our clips! Sorry, Like I said, I had high hopes!

By: Alistair

Alistair — Mon, 22 Mar 2010 22:20:04 +0000

So, clearly you guys are checking this blog and updating it. I know this because you deleted my comment here that mentioned your utter lack of support for your product and the fact that your forum registration system failed me on both of my email addresses.

So after you delete this comment too (how many others have you deleted?) can you at least take a look at 1) why your registration system doesn’t work and 2) my support request (abbreviations not showing up)?

Try working on your software and answering support requests and you won’t have to spend so much time deleting comments.

By: Rick

Rick — Sun, 21 Mar 2010 19:08:34 +0000

another week gone by and STILL no feedback or communication from the development team.

Guess I’ll go buy a license for a competitive product. A usable version of Clips appears to be vaporware at this point.

Pity.

By: Eric

Eric — Fri, 19 Mar 2010 14:59:02 +0000

Running MacOSX 10.6.2. The menulet and dock icon will *not* show up, no matter what my preference setting is. I have tried killing the process, trashing the preferences and restarting several times, but still no menulet or dock icon.

The hot corner doesn’t work either, so the only way I can bring back the Clips UI is to relaunch it from the app icon.

I like the idea, and will look forward to hearing about bug fixes.

By: Alistair

Alistair — Wed, 17 Mar 2010 23:38:39 +0000

Hey there, trying to get support for Clips. I know this is not the place to do it, but here are my problems:

1. I have tried signing up to the forums, but registration does not work. I have tried on two different email addresses and I get no registration email at all. Checked spam filters, etc. Seems like something/someone on your side is broken.

2. I entered a ticket on your system a while ago with zero response.

Seems like a typical small company: great ideas and awesome software with real potential, but lacking even the most basic support infrastructure.

By: Steve

Steve — Wed, 17 Mar 2010 06:30:13 +0000

looks like this is the lemon of MacHeist NanoBundle 2. Unless the devs release that fix I don’t see this one getting much use (and the Dev’s reputation meaning much to the thousands of buyers).

By: Rick

Rick — Tue, 16 Mar 2010 03:42:23 +0000

still no rough timeline?

Man, I just don’t understand why developers can’t be more forthcoming with their customers. I used to work in software development. I understand not wanting to commit to a date, but it’s reasonable to say something like “we understand the problem, we’re working it, our ideal would be to have an alpha version to test in roughly a month, could be less, could be much more, but right now that’s the goal, we’ll give you updates as we get them.”

By: Cariad

Cariad — Mon, 15 Mar 2010 20:25:35 +0000

I submitted two support tickets and e-mailed you a couple of weeks ago, but I haven’t heard anything back. You said yourself, “drop us a line and we’ll get back to you ASAP” — two weeks is kinda a long time.

By: Judd Muir

Judd Muir — Sat, 13 Mar 2010 16:26:50 +0000

Another disappointed Clips user – a great concept, but buggered if I can get it to work and way too much of a resource hog. Here’s hoping it evolves into something useful.

By: Jules

Jules — Sat, 13 Mar 2010 06:21:29 +0000

I imagine some of us out here are former iClip users that would like to find a suitable replacement for it. Clips has many things going for it with its versatility, but the memory usage is indeed a serious problem.

It’d be nice to scroll up and down the panel to access older clips; and if the custom clips could be separated from the main library. I found that if you have a large number of custom clips, you have barely enough room for new clips, even if the total number of imported clips is set to 50. Also, I’d like to see the labels that we give clips appear on the board. The label is not useful if we can’t see it.

By: David

David — Sat, 13 Mar 2010 05:58:45 +0000

Like many, I’m new via Macheist. This looks promising but I am extremely concerned about memory use. I think that 50MB real is the maximum acceptable and right now it is showing 65 with only 4 copies of the registration text string. Unreal. Also, how do you manually delete something? This should be straightforward.

By: Bob C

Bob C — Fri, 12 Mar 2010 08:33:28 +0000

Thanks for a great clipboard manager. This is the best I’ve used so far. One thing I would like is the ability to change the level of translucence.

By: Ryan

Ryan — Thu, 11 Mar 2010 17:52:11 +0000

Another who had abbreviations work (once) and then stopped working. RAM is leveled out at 400MB (1.4 BG virtual).

By: David L.

David L. — Thu, 11 Mar 2010 07:30:30 +0000

Running on Mac OS X 10.6.2, this application does not appear to work _at all_, I ponder as to how in the world the application made it past testing… or maybe it was never tested?

It consumed vast amounts of memory very fast, regardless of what is being copied.
It won’t properly copy contents from the system and store them.
Abbreviations don’t work at all.
Hot keys are delayed a long time after Clips launches.
The Clips icon will not display in the menu bar.
And many other issues as well. Please let us know if you guys plan on doing more than “improve performance” and “abbreviation stability” with the next release. It would be great if the application actually worked as advertised. Really looking forward to using it as described, sounds awesome! If it worked…

By: Rick

Rick — Thu, 11 Mar 2010 03:52:24 +0000

Drudge…..thanks for the update. Do you have any rough ETA on when this will be available for test, and any estimate on how low you can get the RAM and CPU usage?

I’ve been searching for something else I and while can use I’ve found another app, I like yours a LOT better. But the resource usage is something I can’t accept. If you can get RAM usage down consistently under 100 meg and ideally around 50 MB, and CPU usage is reasonable, I’m in.

One idea, can you ‘modularize’ your functionality? For example, if I could turn off some of the eye candy I don’t need, maybe that would help.