Conceited Blog RSS Feed

Some of you have expressed concern about a lack of response from Conceited Software for issues with its applications. Bugs were submitted and you wonder why no feedback or response was given. Let me explain some things that I’ve learned.

For our ticketing system, we use activeCollab. We found out that there is a bug with activeCollab. When you submit a bug to us and we make a comment on it, and email you with the comment content… emails are not getting sent. We were responding, but you weren’t getting our responses. We’re working out a fix for the activeCollab issue that should make communication and issue tracking even easier.

Another issue mentioned was forum registration. We were using Google Apps for email and hit the daily limit on emails, and we ended up having to set up our own email server. There were some issues caused during that server migration, that should be fixed now. I myself had this issue with forum registration, so I understand how frustrating it is.

Since I have started working for Conceited Software, I am taking time to go through the emails, and tickets opened, and get back to each of you. I’ve been working on keeping up with your emails (as they come in) since the day that I started, and working backwards through the backlog. This means that there may be some delay for the older emails, but rest assured, there is *no* radio silence going on here at Conceited.

Our priorities are giving you both first-class software and support!

Yes. It seems so quiet at Conceited, it makes you wonder what is going on… are we still making new products, updating things?

I had this same question before I came to work here. Honestly, I thought there weren’t going to be any more updates, and that only new products would come out. The reality is, there’s a lot being worked on…

Both Clips and Linkinus are being worked on. In that order.

Clips – the update is significant, with abbreviations, better RAM usage, and a new editing GUI, and documentation updates.

Linkinus – is going to see some major things happening…

NEW – an iPhone version. This is still being worked on, and isn’t ready for primetime yet.

UPDATE – iPad version with some SSL fixes (which has already been submitted to the App Store, and is pending approval!)U

UPDATE – Linkinus Mac… with several fixes, including memory usage, and filter persistence.

Are you ready? I’m ready!

Tags: releases

Hello folks! Thank you for checking out Clips. Visit the product page if you are curious about what Clips has to offer.  I thought I would introduce you to a couple of my favorite features.

The Clips Panel

I think my most used feature of Clips is the Panel. Pictured on the right, you’ll see that the board gives you a nice little palette of all your clips. This is the perfect productivity tool for storing bits of your digital life. Using your clips anywhere on your system is easy, just position your cursor where you want your clip, bring up the panel and then simply choose the clip by clicking on it.

Store your email signatures, text templates, or your stash of links to share in your Clips Panel and get the job done faster. I think this is useful for everyone.

Developers: store and recall snippets of code, insert color codes or graphics, and more

Designers: store template graphics or filler text, apply watermarks, insert overlays, the whole nine

Students: create templates for your course work to speed up assignments, save pieces of text during your research and recall it when writing

Abbreviations

Is the keyboard more of your thing? No problem, Clips includes a feature called Abbreviations; enabling you to do on-the-fly text expansion. Assign Abbreviations to your Clips and Clips will type/paste them automatically for you when you enter the abbreviation anywhere on your Mac.

Get Clips and donate to charity!

Buy Clips via MacHeist anytime between today, March 2nd, 2010 and March, 9th, 2010 and MacHeist will donate 25% of the price to a charity of your choice. Get 7 great apps at $19.95 and donate to a worthwhile charity? There has never been a better reason to buy Clips! Take advantage of this great opportunity now, it will only be around for a week.

Hey everyone! I just wanted to take a moment to address the small activation issues which may have affected a small number of customers last night into this morning.

First off, let me just say: “My bad!”

In anticipation of some really cool new things we are working on, I made a couple minor backend changes that failed to apply to one of activation servers. I have identified and rectified the issue; resolving all of activation conflicts that some of you experienced within the past 24 hours.

Please accept my sincerest apologies for any inconvenience this may have caused you. We have some pretty exciting things in the pipeline; if you haven’t subscribed to our RSS Feed, it might be a great time to start. We will be posting status updates as things progress.

As always, if you have any questions or comments, drop us a line and we’ll get back to you ASAP.

NICHOLAS PENREE
Co-founder & Developer